About

Addressing Human Resource requests and inquiries are critical to the overall morale and productivity of an organization, and we understand they must be addressed in a timely manner. Column’s feature-rich HR Case Management application handles requests and inquiries quickly by tracking requests and providing self-help through a robust knowledge base. If self-help does not have a solution, the request will be given to an agent who will swiftly complete the request. Our application also allows your leadership to see trends within Human Resources in real-time.Features like the Service Request Module and Solutions Module make workflows more efficient by automating and tracking every request and interaction.